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Hi, I'm Andrea

Andrea Pollitt

Director, Software Engineering at Disney Streaming

Results-driven engineering executive with 15+ years of experience building and leading high-performing engineering teams. Demonstrated success in scaling organizations, driving technical innovation, and delivering mission-critical products that power businesses serving millions of users. Strong track record of executing strategic visions while fostering inclusive cultures that attract and retain diverse talent.

Core Competencies

Experience

1
Disney Streaming

2021 - Present

Seattle, WA

Streaming platform behind Disney+, Hulu, and ESPN.

Director, Software Engineering — Insights Engineering

2021 - Present

Responsibilities:
  • Built and led a strategic organization of 35 engineers, fostering cross-functional collaboration across 30+ teams to drive critical observability solutions.
  • Spearheaded development of Disney’s business-critical observability platform — used by thousands of engineers and executives to monitor real-time health of Disney+, Hulu, and ESPN (“911 Emergency Response Tooling”).
  • Established comprehensive data strategy that unified engineering data needs across the organization, enabling consistent metrics for real-time decisions, operational alerting, and business reporting.
  • Grew the engineering org from 15 to 35 with industry-leading retention rates and 50% women representation in both IC and leadership roles.
  • Developed and rolled out career growth frameworks and performance management standards that were adopted org-wide.
  • Established agile best practices that improved velocity, predictability, and quality across multiple teams.

Hulu

2016 - 2021

Seattle, WA

Streaming service acquired into Disney Streaming.

Principal Software Development Lead — Android Playback

2018 - 2021

Responsibilities:
  • Led engineering teams responsible for the Android client playback experience.
  • Transformed team metrics — velocity 18→50 story points, predictability 54%→95%, bug count from 100+ to consistently under 3.
  • Pioneered cross-organizational technical investment planning and communication process; became the model for all engineering teams.
  • Restructured release processes to ensure on-time delivery, drastically reducing hotfix requirements and release delays.
  • Delivered high-profile features including Offline Playback, Live Guide (EPG), and Player UX innovations.
  • Led diversity initiatives that resulted in hiring the first full-time woman engineer on the Android team.
Senior Software Development Lead — Product Instrumentation

2016 - 2018

Responsibilities:
  • Established the foundation for data-driven development across all client platforms through instrumentation standards and validation tools.
  • Designed enterprise-wide instrumentation tag format and documentation standards, creating the foundation for consistent analytics across all client applications.
  • Built validation tooling to ensure accurate implementation and data quality across releases.
  • Transitioned ownership of instrumentation to client teams, improving implementation quality and reducing bottlenecks.
2

3

Seattle, WA

Project portfolio management software.

Software Engineering Lead

2014 - 2016

Responsibilities:
  • Practiced agile methodologies — pair programming, TDD, kanban-tracked user stories.
  • Designed and implemented a task management application in AngularJS and TypeScript with ng-grid.
  • Improved Grunt TypeScript build speed from 35 seconds to 5 seconds.
  • Set up Linux build boxes with Mono and NUnit Console — build times went from 3 minutes to 15 seconds.
  • Implemented a JSON:API serializer/deserializer in ServiceStack 3 and prototyped the company API versioning standard.

Ann Arbor, MI

Enterprise backup and security appliances (18,000+ in production).

Software Engineer

2013 - 2014

Responsibilities:
  • Assisted in implementing a coding standard across all PHP teams; started scrums for the team.
  • Designed a migration path from PHP4 to loosely coupled, testable, object-oriented code.
  • Improved Windows backup speeds 20% via bulk inserts and async DB writes.
  • Scoped and fixed a Windows data-loss bug where binary streams were missing — wrote a tool that detected and recovered the lost data during the next backup.
  • Fixed numerous Exchange message-level backup bugs (off-by-ones, UTF-8 handling, memory leaks, error recovery).
4

5

East Lansing, MI

Regional telecom carrier and ISP.

Software Architect

2009 - 2013

Responsibilities:
  • Built the entire software ecosystem for running the business and maintained all the computing systems that ran it.
  • Designed an object-oriented PHP framework where modules could be created and imported into any deployment.
  • Built customer portals for billing, ticketing, server orders, and toll/toll-free number administration — integrated with carriers including Qwest via FTP.
  • Set up OpenID against the internal LDAP backend for single sign-on; ran Redmine on FreeBSD with RVM-isolated gem sets.
  • Mentored a small team of developers and designed processes for feature/bug tracking, testing, documentation, and version control.

East Lansing, MI

Computing support for the Physics department.

Computing Assistant IV

2007 - 2009

Responsibilities:
  • Built the content management system still powering the department knowledge base (support.pa.msu.edu).
  • Learned object-oriented PHP, MySQL, JavaScript, and refactoring on a production system.
  • Provided IT support to professors in the Physics department.
6

Education

B.A. Video Game Development & Computer Science
Machine Learning Certification

Projects

Simon Fire — DMX Rebuild
Technical Software Lead 2026 – Present

Ground-up rebuild of Simon Fire. Pulled all of the original Arduino-based flame-effect electronics out of the towers and installed DMX512 receivers on each one, moving the project onto a standard lighting/effects protocol.

Started writing a new button (more detail TODO).

Simon Fire — 2025 Refurbishment
Technical Software Lead 2025

Brought Simon back to life after a decade in storage. Worked through the accumulated hardware decay from sitting after Burning Man — melted cable shielding, failed SD cards, and assorted bit-rot — then took the chance to improve it:

  • Replaced and re-shielded damaged cabling; swapped failed SD cards
  • Confirmed DMX lighting integration end-to-end (laid the groundwork for the 2026 DMX rebuild)
  • Overhauled the sound system on a newer WAV Trigger library — now supports polyphonic playback
  • Added a config mode with EEPROM-backed volume control so it can be tuned in the field
  • Tuned it to shoot more fire

Deployed at a local fundraiser and at the regional Burn in 2025.

Simon Fire Edition 2.0 — Original Build
Simon Fire Edition 2.0 — Original Build
Technical Software Lead 2014 – 2015

A 50 sq ft interactive fire art installation — four laser-etched capacitive touch towers driving live flame effects and LED animations. Funded by an Honoraria Art Grant from the Burning Man Organization; deployed at Burning Man 2015 and multiple Seattle regional events.

  • Designed the patterns used throughout each of the modules in C++ on the Arduino IDE
  • Implemented a concurrent LED animation system on a single-core processor — multiple animations can run on any or all strips simultaneously
  • Calibrated the MPR121 capacitive touch sensors
  • Diagnosed and fixed a hardware bug where the touch sensors were registering voltage drops with no actual touch
  • Assisted in writing and reviewing grant applications

Media: drone footage on YouTube · Burning Man 2015 gallery · Critical NW 2015 gallery

Ignition Northwest Grants Committee
Committee Member 2025 – Present

Member of the Ignition Northwest grants committee — reviewing and awarding art grants to interactive and large-scale art projects in the Pacific Northwest regional Burning Man community.

WIFO Hackathon Kickoff Speech
Kickoff Speaker 2021

Delivered the kickoff speech at the University of Washington’s Women In Informatics (WIFO) hackathon. Talked about Hulu’s core values — how we embraced fun while working hard — and how the team navigated the pandemic transition to remote work.

Covered family care and work-life balance, and the deliberate practices Hulu used to replace the social bonding that disappeared when offices closed: meeting-free days, intentional casual conversations, ramping up competition in product release demos, playing video games together, and cooking classes. Closed on Hulu’s ongoing investment in increasing diversity in hiring.

Girls Who Code
Volunteer Speaker Ongoing

Volunteer speaker sharing engineering career paths and industry experience with students.

Ada Developers Academy
Volunteer Mentor & Interview Coach Ongoing

Mentor and interview coach for Ada cohorts — supporting women and gender-expansive adults transitioning into software engineering careers.

Ice Hockey
Skater 2013 – Present

Beer-league hockey in Seattle. Started in 2013 and haven’t stopped.